Frequently Asked Questions

What is COVID-19? What is DelVal doing to respond to COVID-19?

The 2019 novel coronavirus (COVID-19) is a new virus that causes respiratory illness in people and can spread from person-to-person. This virus was first identified during an investigation into an outbreak in Wuhan, China and has now been declared a pandemic by the World Health Organization.

Symptoms of the virus appear to be consistent with respiratory illness, fever, cough and shortness of breath. More information from the CDC can be found here.

Commonwealth of Pennsylvania Information

Bucks County Information

Delaware Valley University Information
It is important to reiterate that there are no known or reported cases of COVID-19 at Delaware Valley University. Throughout this evolving situation, the University will remain in contact with both the Bucks County Health Department and the Pennsylvania Department of Health. Additional updates to the community will be shared on this page. 

How will courses occur through remote learning?

Students, please be patient and know that your professors will be in touch with you about how this remote learning will be implemented for each course in which you are currently enrolled. Also, remember that your DelVal email address will be the main source of communication. Please check it daily. During this period of remote learning, students should not be on campus.

I need help with online and remote learning...

For students who have a technology challenge regarding instruction online or remotely, please click Technology Access to let us know and we will be in communication with you.

Blackboard is DelVal’s online course management system that enables teaching and learning to happen anywhere at any time. You can find information through the Support/Resources link within Blackboard; some additional links that may be helpful are the Blackboard Quick Reference Guide and the Blackboard Resource Center for Students. Zoom is our campus supported web-conferencing platform that allows participants to meet virtually synchronously. A variety of Zoom Training options are available here.

Additionally, you can enroll in a self-paced, hands-on Blackboard orientation tutorial any time by clicking on the link labeled ‘New to Blackboard?’ upon log in.

I have an accommodation through Learning Support, what should I do?

Send an email addressing your specific situation to Sharon.Malka@delval.edu and we will respond during regular business hours.

What about my current E360 program activities?

The online E360 courses continue. If your career exploration experience, internship, or student teaching host site is still operational, you may continue if you can do so while residing off-campus. If that is not the case, please refer to the email that was sent from Housing on March 12 for further direction.

There may be disruption to these activities; please be patient as we assess the impact, determine plans, and disseminate further information.

If you have encountered a challenge continuing your E360 program activities at your internship or student teaching host site because of COVID-19, please email E360@delval.edu.

How and when can I register for Fall 2020?

At this time, plans for Fall 2020 registration are still in development; additional information will be forthcoming.

How do I get into my residence hall during this time?

While classes will resume virtually, residence hall access will be restricted with limited exceptions. Students received an email from Housing with instructions on the process of retrieving belongings from the residence halls. We understand many of you who are already off campus have belongings that remain in your room. We have established a schedule to retrieve your belongings in a way that adheres to social distancing guidelines. Click here to view the message from Housing. 

How can I get my mail that is being sent to campus?

If you have not already done so, please notify your relatives, friends, Amazon, and other vendors that your address will change. The Mail Center will not forward received mail to students.

Will I be refunded for housing and dining fees I have already paid?

Information regarding prorated reductions in room and board charges will be communicated as soon as it is finalized. Please click here for the March 20 update on this topic

What if I have a planned study abroad trip?

All study abroad trips scheduled for April, May and June have been cancelled. A meeting with trip leaders is scheduled for Monday, March 16. For those scheduled to participate in these trips, additional information will be forthcoming.

I am a commuter student who needs to access my locker. What should I do?

If you are a commuter who needs to access your locker, please contact Andrew Moyer before coming to campus. You should not come to campus until after you have been in touch with Andrew.

What events are happening on campus? What about A Day?

Beginning March 14 and continuing through May 1, all external and University events that would be open to the public are suspended and no new events that would be open to the public are being scheduled at this time. As previously communicated, A-Day has been canceled for this year, which was a very difficult decision, especially considering the history of the event and the planning efforts of our students and the campus community. We are saddened that we will not be continuing this tradition this year.

In addition, the Accepted Students Day that had been scheduled for Saturday, March 21 has been postponed indefinitely. For more information about admission visits, please email the Executive Director of Admission Thomas Speakman.

No decision has been made yet about events after May 1. We will address these events in the coming weeks as we continue to monitor this evolving public health situation.